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Microsoft Teams Online Call Flows

Aquí os dejo un artículo interesante sobre el flujo de tráfico de Microsoft Teams en diferentes escenarios: Microsoft Teams Online Call Flows

Teams Online (“pure”) Topology

This topology is used by customers that leverage Teams services from the cloud without deploying any server, such as Skype for business and SBC for Direct Routing, on premises. In addition, the interface to Office 365 is done via the Internet without Azure Express Route.

Microsoft Teams Online Call Flows Figure 01

 

Within Customer Network:

Microsoft Teams Online Call Flows Figure 02

Customer Network to External User (media relayed by Teams Transport Relay):

Microsoft Teams Online Call Flows Figure 03

 

Customer Network to External User (direct media):

Microsoft Teams Online Call Flows Figure 04

VPN User to Internal User (media relayed by Teams Transport Relay)

Microsoft Teams Online Call Flows Figure 05

VPN User to Internal User (direct media)

Microsoft Teams Online Call Flows Figure 06

 

VPN User to External User (direct media)

Microsoft Teams Online Call Flows Figure 07

 

Use Case: Teams to PSTN through Office 365 Trunk

Office 365 Cloud has a Phone System that allows placing and receiving the calls from Public Switched Telephone Network. If the PSTN Trunk is connected via Office 365 cloud, then there are no special connectivity requirements for this use case. Otherwise, (Direct Routing is deployed) then see section TBD.

Microsoft Teams Online Call Flows Figure 08

 

Use Case: Teams Meeting

The audio/video/screen sharing (VBSS) conferencing server is part of the Office 365 cloud. It has a public IP address that must be reachable from the Customer network and must be reachable from a Nomadic Cloud client. Each client/endpoint needs to be able to connect to the conferencing server.

Internal clients will obtain local, reflexive, and relay candidates in the same manner as described for one-to-one calls. The clients will send these candidates to the conference server in an invite. The conferencing server does not use a relay since it has a publicly reachable IP address, so it responds with just its local IP address candidate. The client and conferencing server will check connectivity in the same manner described for one-to-one calls.

Notes:

  • Teams clients cannot join Skype for business meetings, and Skype for Business clients cannot join Teams meetings.
  • PSTN user optionally “Dials IN” or “Dialed OUT”, depends on meeting’s organizer PSTN Calling and/or conferencing provisioning.
  • A guest user or a customer user may join from a guest private network, which is protected via FW/NAT with strict rules.

Microsoft Teams Online Call Flows Figure 09

 

Media relayed by Teams Transport Relay in Office 365 Cloud

Microsoft Teams Online Call Flows Figure 10

Media relayed by Skype for Business Media Relay in federated tenant

Microsoft Teams Online Call Flows Figure 11

Direct (peer to peer)

Microsoft Teams Online Call Flows Figure 12

Teams Online Hybrid Topology

This topology is similar to Teams Online default (“pure”) but “adds on” Skype for business on premises.

Microsoft Teams Online Call Flows Figure 13

Use Case: Teams to Skype for Business One-to-one

Hybrid within Customer Network

Microsoft Teams Online Call Flows Figure 14

Hybrid Customer Network with External Skype for Business user – relayed by Office 365

Microsoft Teams Online Call Flows Figure 15

Hybrid Customer Network with External Skype for Business user – relayed by on premises edge

Microsoft Teams Online Call Flows Figure 16

Teams Online with “Direct Routing” Topology

This topology is similar to Teams Online (“pure”) but “adds on” Direct Routing.

Direct Routing, previously known as BYOT (Bring Your Own Trunk), with a third party Public Switched Telephone Service provider. This method is possible by pairing a supported on-premises customer-owned Session Border Controller hardware device to Office 365 Cloud, and connecting the telephony trunk to that device.

To support this scenario, the customer must deploy certified SBC(s) for Direct Routing from one of Microsoft’s certified partners. The SBC must be configured properly, as recommended by the vendor, and be routable from Office 365 Cloud for direct UDP traffic. The media may flow directly from Teams/Skype for Business client to the SBC (bypass Teams Gateway (i.e., MP)) or traverse through Teams Gateway. The connectivity with the SBC, when trunk is configured to bypass Teams Gateway, is based on ICE, where SBC supports ICE-Lite, while Teams/Skype for Business media endpoint supports ICE Full.

Microsoft Teams Online Call Flows Figure 17

Internal User Direct Routing (media relayed by Teams Transport Relay in Office 365)

Microsoft Teams Online Call Flows Figure 18

Remote User Direct Routing (media is routed through a media server (MP) in Office 365)

Microsoft Teams Online Call Flows Figure 19

Internal user Direct Routing (media bypass)

Microsoft Teams Online Call Flows Figure 20

Remote user Direct Routing (media bypass relayed by Teams Transport Relay in Office 365)

Microsoft Teams Online Call Flows Figure 21

Remote user Direct Routing (media bypass direct)

Microsoft Teams Online Call Flows Figure 22

Direct Routing (media bypass) – PSTN hairpin call (due to call forward/transfer)

Microsoft Teams Online Call Flows Figure 23

Direct Routing (media through Office 365) – PSTN hairpin call across two tenants

Microsoft Teams Online Call Flows Figure 24

Teams w/ Express Route optimization

Microsoft Teams Online Call Flows Figure 25

Customer Network to External User (media relayed by Teams Transport Relay):

Microsoft Teams Online Call Flows Figure 26

Como se puede apreciar, tenemos unas cuentas topologías para implementar en nuestras compañías, seguro que alguna(s) encajan perfectamente. Ahora toca leer, probar y volver a leer y volver a probar .. en los próximos artículos iré comentando y poniendo en práctica alguna topología y la podremos ir analizando.

 

 

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